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MALAYSIAN TELECOMMUNICATION SERVICE- MAXIS

Introduction

Malaysian telecommunication launched a communication service provider in 1993, which became the most popular and the best service provider today, after it was listed in 2009. The main tower of this Maxis provider is located in Kuala Lumpur. It serves most Asian countries except Japan, Korea, and Nepal. On the 30 September 2013, Morten Lundal became the CEO of this telecommunication company.

The company provides a wide range of facilities for consumers’ like applications, communication products, and also a few value added services. These facilities are available for small, medium, and large enterprises and owners. With more than 12.9 million subscribers, the company has a turnover of about 1.638 billion MYR, according to 2014 reports.

Products, services, and coverage offered by the Malaysian company

The Malaysian communication service provider provides a wide range of services for its consumers such as prepaid call plans and Short Messaging Services (SMS) plans, postpaid call plans, and SMS  plans, data service plans, national and international roaming facilities, wireless broadband, fibre internet, and other plans for both GSM and GPRS consumers. The telecommunication service also provide an application for customers to play games online and also listen and download songs from the music store.

Apart from the above facilities, Maxis offers other facilities like data storage through cloud computing, fixed high-speed internet, call conferencing, machine-to-machine services, VSAT services, etc. There are 2G, 3G services available for both GSM and GPRS consumers. According to May 2015 records, 95% of the consumers use 2G coverage plan and 83% of the consumers use 3G coverage plans, etc.

On January 1, 2013, Maxis, the Malaysian service provider launched its first 4G LTE network which has the highest internet speed. This is the widely used internet speed among Maxis consumers and is ranked second on the network coverage list of providers.

Other facilities

Maxis have been known among its consumers and business industries for its consistency and fast performance. Other facilities offered by the provider is fibre internet with superfast speed through which consumers can get a wide range of entertainment facilities sitting at home on their mobile devices. For their prepaid customers, Maxis has launched the hotlink services as well. This is the world’s only provider that is known for providing scholarship to children of postpaid customers and has also been awarded with the ‘best of the best’ honor for the customer care services provided to its customers.

For more information on “Maxis”, visit www.fibremalaysia.com.

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